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VouchTap

VouchTap for Property Management

Show future residents what current residents think.

Renters read reviews before they tour. Ask after a fast maintenance fix or a smooth move-in, and hear about problems privately before they become one-star reviews.

Built for

  • Apartment communities
  • Single-family rentals
  • HOA management
  • Student housing
  • Vacation rentals
An apartment community with a pool and gardens
9:41
P Parkview Apartments

Text Message
Today 5:42 PM

Hi Alex, your maintenance request at Parkview Apartments is complete. How did we do? An honest review helps future residents.
Leave a review

How was your visit to Parkview Apartments?

Tap to leave a review

Text Message

Property Management

Built around how your business actually works

Ask after the fix

A completed work order is the best moment to ask. Connect your software, or send from the office in seconds.

Private feedback first

Residents with a problem can tell the manager directly. You get an alert and a suggested reply right away.

Every property, one account

Each community gets its own review link, QR sign and time zone, all in one account.

The customer's side

Simple for your customers, from the first text to your reply

A friendly message, a review page with one tap to Google, and a thoughtful answer from you.

1 A friendly ask

P

Parkview Apartments

Text message · Today

Hi Alex, your maintenance request at Parkview Apartments is complete. How did we do? An honest review helps future residents.

Sent in your business hours, their time

2 One tap to review

9:41
P

Parkview Apartments

Thanks for visiting, Alex!

How was it? An honest review helps others find Parkview Apartments. It only takes a minute.

G Review us on Google
f Review us on Facebook

Something not right? Tell the owner privately

3 A reply in your voice

JM

Jordan M.

Google review
2 days ago

Put in a request for my AC at 9am and it was fixed by lunch. Office staff is always friendly.

Response from the owner

Drafted with AI

Thank you, Jordan! Quick maintenance is a promise we take seriously. Stay cool out there. The Parkview team

Illustration with a sample business and review.

Honest by design

Google and the FTC have clear rules about asking for reviews. The rules are built in, so your team can't break them by accident.

  • Every customer gets the same honest ask
  • No discounts or gifts for reviews
  • Google button for everyone, happy or not
  • Texts only 9am to 8pm, one reminder max
  • Nobody asked twice within 90 days
  • Every message says how to opt out

Property Management FAQ

Questions we often hear

Can residents stop the messages?

Yes. Every text and email says how to opt out, and residents who opt out are never messaged again.

Do you support many properties?

Yes. Add each property as a location with its own Google review link, and see everything in one place.

Can we avoid asking a resident too often?

Each resident is asked at most once every 90 days, however many work orders they submit.

Is it allowed to ask customers for Google reviews?

Yes, as long as you ask everyone, honestly, with no rewards. That's exactly how we work: every customer gets the same request, and the private feedback option sits beside the Google button, never instead of it.

Do I need special software or equipment?

No. It works in the browser on any phone, tablet or computer. Staff can add it to their home screen like an app.

Who sends the texts?

Staff send them from the shop's own phone with one tap, so there's no cost per text. Automatic texting from your own business number is coming to Pro.

More reviews for your properties, starting this week

Set up in about ten minutes. Send your first request today.

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